Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Home Phone, operated by EDNA LABS LLC (“Home Phone,” “we,” “us,” or “our”).

By creating an account, purchasing a subscription, joining a household or otherwise using Home Phone, you agree to these Terms.

If you do not agree to these Terms, do not use Home Phone.

1. The Home Phone Service

Home Phone provides households with a shared telephone number and related calling functionality.

Depending on the features available to your account, Home Phone may allow household members to:

• Obtain or use a shared household telephone number
• Receive calls made to the household number
• Place calls using the Home Phone service
• Ring multiple household devices
• Answer household calls
• Join calls already in progress
• View household call history
• Add or manage household members
• Add or manage supported devices

Features may change, be added or be removed over time.

2. Eligibility

You must be legally capable of entering into a binding agreement to independently create and manage a Home Phone account.

Children and minors may only use Home Phone through functionality that permits a parent or legal guardian to create, manage or authorize their participation in a household.

The adult responsible for a managed minor account or device is responsible for that minor's use of Home Phone.

3. Your Account

You agree to provide accurate information when creating or maintaining your Home Phone account.

You are responsible for maintaining control of your account, your mobile phone number, your devices and any credentials or authentication methods associated with your account.

You must promptly contact us if you believe your account or household has been accessed without authorization.

4. Phone Number Verification

Home Phone may require you to verify your personal mobile phone number before creating or accessing certain account functionality.

When you request verification, Home Phone may send a one-time verification code by text message to the phone number you provide.

By requesting a verification code, you consent to receive that verification message. Message and data rates may apply.

Verification messages are transactional and are not used for unrelated promotional advertising.

5. Household Accounts

Home Phone is designed around shared household access. Members of the same household may share access to certain information and functionality.

Depending on their permissions, household members may be able to:

• Receive calls to the household number
• Answer calls
• Join active calls
• View household call history
• See information about other household members participating in calls

If you invite another person to your household, you are responsible for ensuring you have permission to provide their contact information to Home Phone for that purpose.

6. Household Phone Numbers

Telephone numbers used through Home Phone are provided as part of the Home Phone service and may rely on third-party telecommunications providers.

Unless expressly required by applicable law, obtaining a telephone number through Home Phone does not transfer ownership of that number to you.

We may replace, suspend, reclaim or release a telephone number when reasonably necessary, including when:

• Your subscription ends
• Payment remains unsuccessful
• Your account is deleted
• Your account violates these Terms
• A telecommunications provider requires a change
• Continuing to provide the number is not technically or legally possible

You should not rely on a Home Phone number as the sole permanent means of contacting you or your household.

7. Calling and Telecommunications

Home Phone uses internet, cellular, push notification, telephone carrier and third-party telecommunications infrastructure.

Call quality and availability may depend on factors outside our control, including:

• Internet connectivity
• Cellular connectivity
• Device availability
• Device notification settings
• Operating system behavior
• Carrier outages
• Telecommunications provider outages

We do not guarantee that every call will ring every device, connect successfully, remain connected or have a particular level of audio quality.

8. Emergency Calling

Where Home Phone offers emergency calling functionality, additional requirements may apply, including registration of an emergency service address.

Emergency calling through an internet-based telephone service can operate differently from a traditional landline.

You are responsible for keeping any required emergency service address accurate and current.

Emergency calling availability may be affected by internet outages, power outages, device availability, account status, or other technical conditions.

You should maintain access to another means of contacting emergency services.

9. Acceptable Use

You may not use Home Phone to:

• Violate any applicable law or regulation
• Harass, threaten, abuse or defraud another person
• Impersonate another person or organization
• Engage in fraudulent calling
• Manipulate or falsify caller identification information unlawfully
• Make unlawful automated or prerecorded calls
• Conduct telemarketing or mass calling in violation of applicable law
• Interfere with the operation or security of Home Phone
• Attempt to gain unauthorized access to accounts, systems, telephone numbers or infrastructure
• Use Home Phone in a manner that creates excessive, abusive or unreasonable telecommunications traffic

We may investigate suspected misuse and may restrict or suspend service where reasonably necessary to protect Home Phone, our providers, our users or the public.

10. Subscriptions and Billing

Some Home Phone features require a paid subscription.

Subscription pricing, billing frequency, free trial terms, if any and renewal information will be presented before purchase.

Unless otherwise stated, subscriptions automatically renew until canceled.

If you purchase through Apple's App Store or another third-party platform, that platform may process your payment and may control cancellation and refund procedures.

If payment fails or a subscription becomes inactive, we may limit or suspend paid features.

Because maintaining a household telephone number can create continuing telecommunications costs, a prolonged failed or canceled subscription may result in the household number being released.

11. Cancellation and Telephone Number Release

You may cancel a subscription using the cancellation method available for the platform through which you purchased it.

Cancellation may take effect immediately or at the end of the current billing period depending on the applicable purchase terms.

When a Home Phone subscription ends, we may provide a limited grace period before releasing the household telephone number.

Once a telephone number has been released to a telecommunications provider, we cannot guarantee that the same number can later be recovered.

12. Account Deletion

You may request deletion of your Home Phone account using functionality provided within the application or by contacting support where applicable.

Account deletion may require us to complete several operational steps, which can include:

• Canceling an active subscription
• Disabling calling services
• Removing an emergency service address
• Releasing the household telephone number
• Removing associated household and account information

These operations may not all occur simultaneously.

Some information may be retained where necessary to comply with legal obligations, prevent fraud, resolve disputes, maintain security or enforce our agreements.

13. Third-Party Services

Home Phone relies on third-party services, including telecommunications, hosting, authentication, payment, notification and infrastructure providers.

Your use of certain functionality may therefore also be affected by the availability and requirements of those providers.

We are not responsible for third-party services that are outside our reasonable control.

14. Intellectual Property

Home Phone, including its software, website, branding, designs and related materials, is owned by or licensed to EDNA LABS LLC and is protected by applicable intellectual property laws.

These Terms do not transfer ownership of Home Phone or any related intellectual property to you.

15. Service Changes and Availability

We may modify, improve, suspend or discontinue features of Home Phone from time to time.

We may also make changes required by telecommunications providers, platform providers, law, security concerns or technical limitations.

We do not guarantee uninterrupted or error-free access to Home Phone.

16. Suspension and Termination

We may suspend or terminate access to Home Phone if we reasonably believe:

• You violated these Terms
• Your use creates a security or fraud risk
• Your use violates telecommunications requirements
• Payment obligations have not been satisfied
• Suspension is required by law or a service provider

Where appropriate, we may provide an opportunity to resolve the issue before termination.

17. Disclaimers

To the maximum extent permitted by law, Home Phone is provided on an “as is” and “as available” basis.

We disclaim warranties that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the extent permitted by law.

We do not guarantee that Home Phone will always be available, that calls will always connect, that a particular telephone number will remain available indefinitely or that the service will be free from interruption or error.

18. Limitation of Liability

To the maximum extent permitted by applicable law, EDNA LABS LLC and its officers, employees, contractors, affiliates and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to Home Phone.

This includes loss resulting from interrupted calls, unavailable service, lost telephone numbers, lost data, device failure, telecommunications outages or unauthorized account access, except where liability cannot legally be limited.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless EDNA LABS LLC from claims, losses, liabilities, and expenses arising from your unlawful misuse of Home Phone or your material violation of these Terms.

20. Governing Law

These Terms are governed by the laws of the State of Minnesota, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

21. Changes to These Terms

We may update these Terms from time to time.

When material changes are made, we will update the “Last updated” date and may provide additional notice where appropriate.

Continued use of Home Phone after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

22. Contact Us

Questions about these Terms may be sent to:

EDNA LABS LLC
Email: [email protected]